Testimonials
ONLINE serves over 5,000 clients. Read what just a few have to say about us.
“We have been using the ONLINE Rental Exchange services since 2014. The screening service has allowed us to obtain information to assist in the application process. Our company has benefited from the services in many ways such as; the ability to verify identities and obtain more extensive criminal background and eviction reports. The response times are usually within a 24-hour window once a problem or a question is reported. The staff is very friendly and calls or emails on a regular basis to make sure everything is going well. We have been very pleased with the services provided by ONLINE Rental Exchange.”
Property Management Client in NC
“We have utilized Online Rental Exchange to perform criminal and credit for over five years. In that time, we have found the system to be efficient, valuable, and easy to use. Our Account Executive is knowledgeable and truly understands the affordable housing industry. I would strongly recommend ONLINE to any agency if they are truly searching for a product that provides a value-added benefit.”
Housing Authority Client in OK
“Our agency uses ONLINE Rental Exchange to verify information for hundreds of applicants. We are very satisfied with their service and rarely do we run into any issues but if any do arise, I’m able to contact with a representative and get it resolved quickly. Thanks for the great customer service!”
Property Management Client in ID
“Our management company switched to ONLINE Rental Exchange last summer and we are so happy with your service. It is far better than the company we used in the past. With your service, we are finding more applicants that have a criminal background or evictions that we have never been able to get with our previous service. With your service, we have not had a problem or a worry renting to someone who may have a criminal record because it always shows up with your service. With our last company we used, we were unknowingly renting to people who had a criminal record in the past 3 or 4 years because it didn’t show up from the previous company. Whenever we need to call your company, they are always willing to help us with our problem.”
Property Management Client in TN
"We have been using the ONLINE Rental Exchange for over three years. Over that period, we have experimented with other services, but always came back to ONLINE because they have the best reports out there. We are very happy with their services and we rely on it for making very important decisions when screening applicants”
Property Management Client in NC
“Since switching to ONLINE Rental Exchange, it has truly made our screening process much more efficient. We are able to process resident screenings within our management software, making it a quick one stop shop! The ONLINE support staff has always been extremely accommodating with any technical issues I had questions about. I highly recommend making the switch to ONLINE Rental Exchange, their competitive rates along with improving office efficiency has been a smart business decision for us.”
Housing Authority Client in NC